Expat Services Center
Since 2000, the Expat Services Center has been providing dependable, secure and safe services to expats, making living in Ecuador a little bit easier. The added benefit to using our services is that all profits go into the work of Foundation Hogar de Esperanza. It also provides employment to local Ecuadorians.
Whatever your needs, whether it is opening bank accounts, connecting internet/TV providers, moving, IVA, or other services, you can count on us to provide a reliable and efficient service. We can also pay your bills with our automatic bill payment service.
As the Expat Services Center is an independent activity of the foundation, donations cannot be used to pay for services provided.
To reach us, you can contact us via email at services@hogaresperanza.org, by telephone or WhatsApp at 099-094-7611. You can also visit us at Juan Montalvo 8-28 and Mariscal Sucre, Cuenca.
LIST OF SERVICES OFFERED TO EXPATS
BASIC UTILITIES
Monthly payment of basic utilities:
- Water
- Electricity
- Mobile phone plan
- Internet
SOCIAL SECURITY (IESS)
- Registering for IESS
- Cancelling IESS
- Password changes and recovery
MONEY TRANSFERS (WESTERN UNION)
SRI
- SRI refunds
- Passwords changes
- Registration of bank account
- Opening and closing of RUC (taxpayer registration)
- Filling out forms for physical invoice refunds and airfare ticket reimbursements
- Account recovery
- Income tax declaration
- Patrimonial (asset) declaration
APARTMENT/HOUSE SEARCH ASSISTANCE
- Within your budget and preferred location, we can help you find a rental.
CLEANING SERVICES
- Whether before or after moving, or weekly/monthly assistance, our team can come in to clean.
SELLING ITEMS ASSISTANCE
- Let us help you sell items you are no longer using. From taking pictures to advertising, we can handle it all.
BANKING
- Opening bank accounts
- Replacement of credit or debit cards
UTILITIES (ETAPA, CENTRO SUR, ETC)
- Obtaining senior citizens discounts
- Obtaining and cancelling services
- Changing the name on bills